Please allow 3-4 weeks once your order has been placed for us to fulfill and ship.

Introducing personalized handbags with hand-painted pet portraits.

Please see important information from ordering your bag to fulfillment windows outlined below.

Note that customized pet portrait handbags are not eligible for a refund.

1. After submitting your order, please email your pet image to customercare@staud.clothing. Be sure to include your order number and PET PORTRAIT in the subject line. Pet images must be full body - no obstructions. See example in this product page for reference.

2. Please allow 1 business day for us to get back to you and confirm the pet image has been received and approved.

3. Please allow 3-4 weeks once your order has been placed for us to fulfill and ship your bag.